Coaching for High Performance

Identify, Develop, Succeed!

Directing & Delegating are important skills managers should have. Buat Coaching is quite another! It requires ability to set goals, define root causes of the problem, develop alternative solutions, define action plans & measures of success.

It surely requires skills in giving effective feedback and direction in accordance with interpersonal communication principles, which includes increasing subordinate’s self-esteem, listen with empathy, employee involvement in problem solving process, information disclosure, and giving the required support without the tendency of delegating the responsibility.

At the completion of the program, participants will be able to:

• Understand the fundamental principles of Coaching for performance
• Understand the Key principles of Interaction
• Understand the types of employees’ s motivational needs
• Able to plan a coaching session on performance & work habit
• Able to conduct the session using GROW method
• Able to define, follow through the action plans agreed during the session
• Able to motivate subordinate to achieve the target effectively

Interview for Success

Every manager has job as an interviewer built in their functions. Ability to conduct ideal interview based on STAR method is the aim of this program. STAR (Situation-Task-Actions-Result) is one of the best structured interview methods, obtain information about past behavior to predict future behavior.

At the completion of the program, participants will be able to:

• Differentiate Structured and Unstructured Interview, STAR and other methods.
• Identify the competencies needed for key positions.
• Understand What we look for and what candidate’s explore in interview.
• Understand the flow process of interview.
• Perform STAR Interview.

Train the Trainer

Knowledge, skill, and tools for trainers to deliver training materials effectively, to ensure participants’ knowledge acquisition.

At the completion of the program, participants will be able to:

• Deliver powerful presentation.
• Improve others’ presentation skill by providing systematic and applicable knowledge and tools and also by being ‘hands-on’ facilitator.
• Increasing the impact of others’ presentation by internalizing the right motivation of presenting and self-confidence.
• Handle participants, disfunctional behaviors, hostile-striking questions, hidden agenda.
• Mange the class, training aids, time, supprts.
• Ensure participants’ knowledge &skills acquisition.

Managing Change

Understanding and possess skills in executing the change based on the conformation between achievement and its effect within the organization.

At the completion of the program, participants will be able to:

• Initiate successful change in team & organization
• Become resilient and proactive in facing the constant change
• Manage people’s reactions towards change
• Minimize negative responds & leverage positive responses on change initiatives
• Identify & manage self and other preference to change to be able to adjust self-style in becoming change initiator & change agent
• Identify key actions necessary to manage reaction to change
• Measure the change processes & impacts on team & organization